function createTicket($mid,$emailid=0){
        global $cfg;

        $mailinfo=$this->getHeaderInfo($mid);

        //Make sure the email is NOT one of the undeleted emails.
        if($mailinfo['mid'] && ($id=Ticket::getIdByMessageId(trim($mailinfo['mid']),$mailinfo['from']['email']))){
            //TODO: Move emails to a fetched folder when delete is false?? 
            return false;
        }
		$encode = $this->detect_encoding($mailinfo['subject']);
		$conv_var = iconv ('iso8859-5', 'UTF-8', $mailinfo['subject']);
		$conv_encode = $this->detect_encoding($conv_var);
		
		$var['name']=$this->mime_decode($mailinfo['from']['name'], $mid);
        $var['email']=$mailinfo['from']['email'];
        $var['subject']=$conv_encode;
        $var['message']=Format::stripEmptyLines($this->getBody($mid));
        $var['header']=$this->getHeader($mid);
        $var['emailId']=$emailid?$emailid:$cfg->getDefaultEmailId(); //ok to default?
        $var['name']=$var['name']?$var['name']:$var['email']; //No name? use email
        $var['mid']=$mailinfo['mid'];

        if($cfg->useEmailPriority())
            $var['pri']=$this->getPriority($mid);
       
        $ticket=null;
        $newticket=true;
        //Check the subject line for possible ID.
        if(preg_match ("[[#][0-9]{1,10}]",$var['subject'],$regs)) {
            $extid=trim(preg_replace("/[^0-9]/", "", $regs[0]));
            $ticket= new Ticket(Ticket::getIdByExtId($extid));
            //Allow mismatched emails?? For now NO.
            if(!$ticket || strcasecmp($ticket->getEmail(),$var['email']))
                $ticket=null;
        }
        
        $errors=array();
        if(!$ticket) {
            if(!($ticket=Ticket::create($var,$errors,'Email')) || $errors)
                return null;
            $msgid=$ticket->getLastMsgId();
        }else{
            $message=$var['message'];
            //Strip quoted reply...TODO: figure out how mail clients do it without special tag..
            if($cfg->stripQuotedReply() && ($tag=$cfg->getReplySeparator()) && strpos($var['message'],$tag))
                list($message)=split($tag,$var['message']);
            $msgid=$ticket->postMessage($message,'Email',$var['mid'],$var['header']);
        }
        //Save attachments if any.
        if($msgid && $cfg->allowEmailAttachments()){
            if(($struct = imap_fetchstructure($this->mbox,$mid)) && $struct->parts) {
                if($ticket->getLastMsgId()!=$msgid)
                    $ticket->setLastMsgId($msgid);
                $this->saveAttachments($ticket,$mid,$struct);

            }
        } 
        return $ticket;
    }

function mime_decode($text, $mid) {
   
       if(!$struct && $mid)
            $struct=@imap_fetchstructure($this->mbox, $mid);
       
        $a = imap_mime_header_decode($text);
        $str = '';
        foreach ($a as $k => $part)
            $str.= $part->text;
         
      
      if($struct->encoding==3 or $struct->encoding==4) //base64 and qp decode.
                    $str=$this->decode($struct->encoding,$str);
               
        $charset=null;
        if($struct->ifparameters){
            if(!strcasecmp($struct->parameters[0]->attribute,'CHARSET') && strcasecmp($struct->parameters[0]->value,'US-ASCII'))
                $charset=trim($struct->parameters[0]->value);
        }
        $str=$this->mime_encode($str,$charset);
        return $str?$str:imap_utf8($text);
    }